windhosting.net


Welcome to Windhosting!

Your hosting account is now active. This is a temporary page created for your account. This page is named index.html. Do not forget to delete this file later (index.html) after you upload/publish your website files. This file resides within your "public_html" or "www" folder. These two folders are named the same.

Getting started with your web hosting account is not complicated. The first step is to determine what you need to do.

  • Do you already have a web site or are you starting from scratch?
    If you're starting from scratch, go to step 2 below.
  • Do you need to transfer your web site from a previous host?
    If so, please submit a support ticket to us..
    Once the transfer process is completed, proceed to step 2.

Step 2: Change Your DNS

In order to get your web site working, you must change your name servers. This is an easy, but necessary step you must follow to get started.

  • If you registered your domain name with Windhosting.net during signup, we have taken care of this step for you.
  • Every registrar has a different procedure for changing your domains DNS, however they are all done basically the same way. The welcome email you received from us provides you with the name servers you need to change your domain to. You will then take those name servers to wherever you bought your domain, and fill them in for your domain name.

Once your DNS changes have been made, it takes roughly 24-48 hours for your web site to start resolving to Windhosting's servers. If it takes longer than two days for your web site to start working, please contact our support team.

Step 3: Uploading Your Web Site

You can begin uploading to your account now by using an FTP Client or cPanel's File Manager.

  • If you are using an FTP client, put in your site's IP address under the "FTP address" field. Use the username and password sent to you in your welcome email. FTP always runs on Port 21. Use a passive connection as well.
  • Once your FTP is connected, go into the "public_html" folder and begin uploading your site. To replace the default place holder page, you must upload an index.html in all lowercase lettering or delete the page and replace it with your own index page.
  • Please note that by default, you do not have an email address setup with. You will need to configure this yourself in cPanel (link below).

Step 4: Note These Useful Links

    
https://scooby.fremontinfo.net/cpanelhttp://yourdomain.com/cpanel
https://scooby.fremontinfo.net/webmail  http://yourdomain.com/webmail

Step 5: Get Help

Windhosting.net is here 24/7/365 in case you ever have any questions.

We suggest that you email our support team at support@windhosting.net.

Immediately after you email our support team, you will receive an email confirming we have received your email and that the issue has been placed in our 24/7 support queue. If you do not receive this email, we did not receive your support ticket.

  1. Only submit one ticket per issue. If you submit multiple tickets for the same issue, it actually slows down the support process.
  2. Always be sure to include your primary domain name, username, and as much detail as possible. If a login or URL is needed to duplicate the problem, please include that as well. The more detail you provide to our administrators, the faster they can resolve your issue.

Step 6: Manage Your Billing

You will be billed automatically for your web hosting on the appropriate date after your purchase was completed (i. e. if you pay monthly, you will be billed monthly on the day of the month that you signed up). Please ensure that you have an updated PayPal subscription on file. If your bill is not paid in a timely manner, your service may be interrupted.

To manage your billing, including viewing invoices, change your primary email address, etc., please go to http://windhosting.net/accounts/orders/client_login.php